Privacy Policy
Last updated: January 2025
This Privacy Policy explains how OzJackpotHub collects, uses, and protects your personal information when you use our lottery registration services.
1. Information We Collect
Personal Information
We collect the following personal information:
- Full name and contact details (email, phone, address)
- Date of birth and age verification documents
- Government-issued identification (driver's license, passport)
- Financial information for payment processing
- Account preferences and gaming history
Technical Information
We automatically collect:
- IP address and device information
- Browser type and version
- Usage patterns and site navigation data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information to:
- Provide and maintain our lottery registration services
- Verify your identity and age for compliance purposes
- Process payments and manage your account
- Communicate important updates and promotional offers
- Comply with Australian gambling regulations and legal requirements
- Detect and prevent fraud and unauthorized activities
- Improve our services and user experience
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our platform
- Payment Processors: Secure payment processing partners
- Regulatory Authorities: When required by Australian gambling laws
- Legal Compliance: To comply with court orders or legal investigations
We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure data storage with access controls
- Regular security audits and monitoring
- Employee training on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 7 years after account closure, as required by Australian gambling regulations.
6. Your Privacy Rights
Under Australian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Australian Privacy Commissioner
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of material changes and post the updated policy on our website.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
- Email: privacy@ozjackpothub.com.au
- Phone: 1800 OZJACK (1800 695 225)
- Address: Privacy Officer, OzJackpotHub, Sydney, NSW, Australia